PayCycl Solutions


	FAQs

	PAYROLL CIRCLE SERVICES How does Payroll Circle work? What are my choices for a small business and what do they cost? Can I change my small business service level after I start? What services are available for households? Is Payroll Circle secure? PAYING EMPLOYEES How do I pay my employees? How does direct deposit work? How do I print pay checks? What check stock should I use? Where can I buy it? Can I hand write checks? PAYING AND FILING TAXES How does Payroll Circle help me pay payroll taxes? How does Payroll Circle help me file tax forms? GETTING STARTED How do I set up a new account? How long does it take? What is needed to start electronic payments and filings? How soon can I run payroll? How long is my contract? How do I pay for this service? How do I cancel my service? EXPORTING Can I export payroll data? What accounting software can I export to? -------------------------------------------------------------------------------- PAYROLL CIRCLE SERVICES How does Payroll Circle work? Two ways: Professionally Managed, You simply call, fax or log on to your Payroll Circle Solutions account and input employee hours or salary. Self Managed, You log on to your Payroll Circle account which is an easy online service that allows you to do small business payroll in just a few minutes. There is no software to install. Each payday, you enter the hours for each employee along with commissions, tips, reimbursements or other adjustments. For salaried employees, make any adjustments or just click to approve. We do all the paycheck calculations instantly. You click to pay employees by direct deposit, or print checks from our website on your own printer. You’ll be done in less than 5 minutes — a little longer for more than 5 employees. All your payroll data is stored in our secure database. Tax payments and filings are fast and easy. We do all the calculations and create all the forms and payments. You control when they go out. For federal payroll taxes, you can just click to pay and file electronically. For most state payroll taxes, you can click to pay and file, too. In some states, you print our completed form and mail it. In a few states, the government requires you to submit an original state-printed form or coupon. For these, we create an identical worksheet which you copy to the official form and mail — this usually takes just a minute or two. > SEE HOW IT WORKS top What are my choices for a small business and what do they cost? For small businesses, you can choose from 2 different services that create instant, accurate paychecks and stubs. Payroll Plus, our most popular service, includes everything you need to pay employees, and pay/file your state and federal payroll taxes. Also included are direct deposit, email tax reminders and more. Our flat monthly fee starts at $39.00 for up to 5 employees. Payroll Basic includes everything in Plus except for state tax payments, filings, and email reminders. Monthly fees start at $24.99 > LEARN MORE ABOUT OUR SERVICES top Can I change my small business service level after I start? Yes. You can do this from within your account, or by calling customer service. top What services are available for households? Our household service is designed for families paying household employees such as nannies and caregivers. You just enter hours online, and we calculate the paycheck amounts. You can pay by direct deposit, print paychecks directly from our website, or hand write checks using our net paycheck figures. You can print pay stubs on plain paper. We calculate payroll taxes owed by you as an employer, and complete the forms you need to file and pay your payroll taxes. This service costs $19.99 per month for up to 5 household employees. top Is Payroll Circle secure? Payroll Circle takes the security of your data very seriously. Password protection, advanced encryption technology, 128-bit Secure Socket Layers, firewalls, heavily guarded servers and intrusion-detection devices all work together to prevent unauthorized access. Payroll Circle is certified by the toughest independent industry watchdogs including: VeriSign TRUSTe, and the Online Better Business Bureau®. top -------------------------------------------------------------------------------- PAYING EMPLOYEES How do I pay my employees? You have 3 choices for paying employees with Payroll Circle under either the professional or self managed plan: Self Managed: - Direct deposit to their accounts - Print checks on check stock with your own printer - Hand write checks using our net pay figures; print stub Professionally Managed: - Direct deposit to their accounts - Checks come by mail pre-printed from your bank account for your signature, or pre-printed & pre-signed from our payroll account - Hand write checks using our net pay figures; print stubs on plain paper top How does direct deposit work? Direct deposit allows you to transfer funds electronically from your bank account to your employees’ accounts. There is a 2-day lead time for direct deposit. For example, approve direct deposits on Wednesday by 5pm(PT) to guarantee they will arrive in your employees’ accounts on Friday. To set up direct deposit, you submit an authorization form and routing/bank account numbers for your bank account and each employee who wants direct deposit. Initial confirmation takes about 2 ½ weeks. After that, you can do 2-day direct deposit at any time. How do I print pay checks? Once you enter hours and approve payments, we instantly create paychecks and provide PDF files of the checks. You can then print the checks on your own printer. What check stock should I use? Where can I buy it? You can print checks either on pre-printed check stock, or on blank check stock available in office supply stores. Choose the full page check stock with the check at the top. Also supplies are available from us see the Payroll Resources page Can I hand write checks? Yes. Many businesses with just 1-2 employees choose this alternative. Use our net paycheck figures for the paycheck amounts. You can print a full pay stub on plain white paper. top -------------------------------------------------------------------------------- PAYING AND FILING TAXES How does Payroll Circle help me pay payroll taxes? Under the Professionally Managed program all taxes are automatically paid and returns filed for you. We guarantee the accuracy and timliness. Under the Self Managed program. We make it easy and fast to pay your payroll taxes. We do all the calculations for you. We send you an email reminder whenever payroll taxes are due. For federal taxes, you can just click to pay taxes electronically, or print a coupon and take a check to your bank. For most states, you can just click to pay taxes electronically; for the rest, you can print a coupon and mail a check. Payroll tax payments can usually be made in less than a minute. How does Payroll Circle help me file tax forms? Under the Professionally Managed program all taxes are automatically paid and returns filed for you. We guarantee the accuracy and timliness. Under the Self Managed program. Filing tax forms is easy. We do all the calculations and complete all the forms for you. You can file most of them electronically. We send you an email reminder whenever payroll tax filings are due. For federal taxes, you can just click a button to file all the forms. For most states, you can click to file the forms electronically; for some, you print out the completed form, sign and mail them. In a few states where the agency requires you to submit their original printed form, we produce a worksheet with all the numbers you need. Payroll tax filings can usually be made in 5 minutes or less. top -------------------------------------------------------------------------------- GETTING STARTED How do I set up a new account? How long does it take? Simply download our set up kit. Complete the forms and fax it back to us. We do all the work for you. You will enter company and employee information during this setup process. You can add additional employees or change rates of pay at any time, and the changes will be effective immediately. Download Set Up Kit What is needed to start electronic payments and filings? All the forms are in the set up kit. During setup you will print our electronic services form, sign it, and fax it to us. This gives us your authorization to link your bank account to pay your employees and/or federal and state tax agencies. It takes about 2 ½ weeks to get all the necessary confirmations from federal and state tax agencies. In the meantime, you can begin payroll immediately, and pay your employees by check today. Download Set Up Kit How soon can I run payroll? Today. You can pay employees by check today, as soon as you complete your account setup. How long is my contract? One month at a time. You may cancel at any time. How do I pay for this service? You can pay by credit card or by electronic debit from your bank account. How do I cancel service? You can cancel by logging on to your account and selecting “Cancel Service”. You can also call toll-free and cancel at any time. top -------------------------------------------------------------------------------- EXPORTING Can I export payroll data? After each payroll, you can export your payroll data with a few clicks to leading small business accounting software. Exporting is optional, and is not required to make full use of the Payroll Circle service. What accounting software can I export to? Payroll Circle exports to Quicken, Quickbooks, Quickbooks Online Edition, Quickbooks for Mac, ATX accounting products, CCH ProSystemfx Write-up, Microsoft Money and Microsoft Excel. For more information about the parent firm visit: www.charcola.com e-mail us: mail@charcola.com call us: 310.379.3739 write us: 6033 West Century Blvd., Suite 450 Los Angeles, CA 90045